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Communications Specialist

Listed 8 days Ago
Financial Services

Who are you?

Are you ready for an exciting and varied role working in a dynamic team, tasked with creating and delivering impactful internal communications, which assist an organisation to bring a strategic vision to life? We have an exciting opportunity for a highly engaging, outstanding communicator to join our driven and innovative Marketing and Customer Experience team, as Communications Specialist. 

The Communications Specialist will lead and evolve the delivery of our internal communications strategy and framework so that TSB people are engaged, inspired and informed of the bank’s values, purpose and focus areas. 

We’re looking for a team player whose positive attitude and determination doesn’t waiver under pressure, someone who embraces change and loves a challenge, a person who will be respected and trusted at all levels of the organisation.

In this role, you’ll utilise your impeccable writing skills, strategic thinking, knack for building relationships, creativity and effective planning, to deliver engaging and user-friendly internal communications to TSB.

You’ll work closely with the Media and Communications Manager to help shape and deliver the Bank’s strategic plan for internal communications, including organisation wide engagement, management of reputational risks and issues, communications planning for projects, supporting our people to deliver great customer outcomes and providing secondary support for direct customer communications.

To be successful in this role you’ll need a solid background working in communications or journalism, a high level of integrity and emotional intelligence, the ability to collaborate effectively and be dedicated to continuous improvement. 

In line with this, you’ll have:

  • A degree in communications, journalism or related discipline
  • 5-7 years in a communications, journalism or similar role
  • A motivated, positive outlook and one team approach
  • Exceptional writing and grammar, with superb editing and proofreading skills, as well as an ability to present concepts verbally
  • Experience in providing specialist communication advice and planning in a project or issues style environment
  • Strong ability to grow relationships across a wide range of teams
  • Direct experience and working knowledge of internal communication practices and channels
  • Experience working with technical specialists and a demonstrated curiosity for how audiences consume and experience content

Who are we?

We’re a 100% New Zealand owned bank which cares about profit for purpose. By working at TSB your contribution directly benefits New Zealanders because the Bank is focussed on doing what’s right for our people, customers and communities.

Like our customers, our people are at the heart of everything we do, and we’re committed to developing and encouraging our people to achieve their goals both inside, and outside of our four walls. We promote inclusion and innovative thinking and pride ourselves on the positive working environment we’ve created. 

Our commitment to our people has also been recognised as we’ve won the Consumer NZ People’s Choice Award for Banking six years in a row and the KPMG New Zealand Customer Experience Excellence Award.

So if you’re passionate about helping New Zealanders and ready to get stuck in as part of a team where you’re supported to be your best self…Apply now!

Closing date: Tuesday 7th December