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Customer Platform Leads

Listed 7 hours Ago
TSB
Banking

We require two Customer Platform Leads to look after our the technical and delivery ownership within our Core Banking & Data Engineering/Warehousing domains, including operational management and continuous improvement backlog delivery. 

The purpose of these roles is to provide planning, delivery, and execution leadership within their respective domains, with a focus on platform innovation, operational excellence, technology enablement and risk reduction. 

These roles are responsible for the implementation and support of TSB Core platforms, providing robust and reliable platform infrastructure, products, payments services and data for analytics, insights and operational reporting. These roles also support the delivery of new and/or improved service experiences for our staff and customers, as well as providing guidance and knowledge of the platform operations and capabilities for other teams across Technology and our wider organisation. The location for this position is flexible across Auckland, Wellington and Taranaki.

To succeed in this role, you’ll need:

  • 5+ years’ experience in a technical leadership role
  • 10+ years’ experience in relevant engineering roles, ideally across Core Banking and/or Financial Services 
  • Experience working within Agile based and service-oriented environments
  • Strong technical & delivery leadership capability, with the ability to coach, negotiate and influence
  • Excellent written and verbal communication skills
  • Experience working in a highly regulated industry would be advantageous

Who are we? 

At TSB, we’re small enough to really care about our customers but big enough to have great rates, innovative products, and digital solutions. We are looking for people to help us achieve our goal of being the easiest bank to deal with.  We aim to create remarkable experiences for our people, who in turn create remarkable experiences for our customers. By working with us, you’ll be a part of a profit for purpose organisation.  

We’re 100% owned by Toi Foundation, a philanthropic trust, and our annual dividends contribute to Toi’s transformational impact in our community.  We believe that we all bring something unique to our workplace and when we are encouraged to be ourselves, TSB is stronger for it. 

That’s why we’re committed to supporting your wellbeing, creating space for you to be your best self, both in and out of work, and enabling you to make a meaningful difference in our communities.  


This role closes Sunday November 10th at 5.00pm and applicantions will be reviewed as they come in.