Customer Service Representative

• Part Time
• Application Closes 08 Jun 2025
• Taranaki - New Plymouth
• Customer Service Representative

We are looking for 2x new Customer Service stars to join our Centre Branch Team in these Part Time, Fixed-Term positions. 

The hours for these positions are:

Position 1: 9:00am - 1:00pm Monday to Friday

Position 2: 12:30pm - 4:30pm Monday to Friday

Who are you?  

Based in our busy Centre Branch in the heart of the CBD, we’re looking for someone who thrives in a challenging and fast paced environment, someone who brings initiative, high attention to detail, exceptional communication, and strong listening skills. 

You’ll be relied upon to self-manage and deliver exceptional customer experiences.  As the first point of contact for our customers you’ll need to be confident with a professional demeanor and positive outlook.   

You’ll stand out from the crowd if you have an unwavering commitment to putting the customer needs first!      

To succeed in this role, you’ll need:

• A genuine desire to help customers
• The ability to build lasting relationships with customers and your team member
• A systematic, organized approach to work
• At least one year's experience in Hospitality or a Retail Customer Service-related position
• To be a change agent - someone who thrives in a fast-paced changing environment and actively accepts, embeds, and reinforces continuous change.

Who are we? 

At TSB, we’re small enough to really care about our customers but big enough to have great rates, innovative products, and digital solutions. We are looking for people to help us achieve our goal of being the easiest bank to deal with.   

We aim to create remarkable experiences for our people, who in turn create remarkable experiences for our customers. By working with us, you’ll be a part of a profit for purpose organization.  

We’re 100% owned by Toi Foundation, a philanthropic trust, and our annual dividends contribute to Toi’s transformational impact in our community.  

We believe that we all bring something unique to our workplace and when we are encouraged to be ourselves, TSB is stronger for it. That’s why we’re committed to supporting your wellbeing, creating space for you to be your best self, both in and out of work, and enabling you to make a meaningful difference in our communities. 

Applications close Sunday 8th June 2025 at 5:00pm

Please note that applications will be reviewed as they come in