A great team and a great culture 

Whether you’re looking for a role in IT, Finance, Marketing, in-branch or something else, browse our current positions to find the right job for you. If you don’t see what you’re looking for, bookmark this page, and check back soon.

Customer Service Representative - Stratford

Listed 22 days Ago

We are looking for a Customer Service Representative to join our Stratford team in Taranaki. If you love helping customers, have an interest in finance and looking for your first opportunity within banking, then this could be a great first step.  As a Customer Service Representative, you'll be someone who thrives in a challenging fast-paced environment, demonstrates high attention to detail while delivering exceptional customer service.   As the first point of call for our customers you’ll be confident, have a professional manner and positive outlook. Your continuous commitment towards putting the needs of our customers first will set you apart from the rest, and your ability to use initiative and self-manage when required will be second to none. This is a full-time role with the hours being Monday- Friday 8.30am-5.00pm.

To succeed in this role, you’ll need:

  • A genuine desire to help customers
  • The ability to build lasting relationships with customers and your team members
  • A systematic, organised approach to work
  • At least one year's experience in Hospitality or a Retail Customer Service-related position
  • Positive, customer focused approach

Who are we?

At TSB our people are at the heart of everything we do and we are committed to developing and encouraging our people to achieve their goals.  

We have launched our new employee Benefit Boost package for our TSB whānau. We’ve introduced three ‘Me Days’ every year for people to focus on doing things that make them happy, up to two weeks of purchasable ‘lifestyle leave’, six months of full salary top-ups for people on parental leave and up to four weeks of partner’s leave, extended tangihanga / bereavement leave to one week, and ‘dress for your day’ to reflect our hybrid work model and enable our people to be their authentic selves at work. This package is central to our People pou in our business plan to create an attractive, flexible and supportive working environment for our TSB whānau.  We’re proud to support our people to do their very best for our customers.

If you are ready to get stuck in as part of a team where you’re supported to be your best self…. Apply Now! 

Application Closes on Friday, 26th August