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Who are you?
We’re seeking an exceptional Lending Advisor to help deliver positive customer experiences for our Takapuna Branch.
You’re someone who thrives in a challenging fast-paced environment, can demonstrate high attention to detail and deliver exceptional customer service. This is a role full of variety and you'll be the first point of contact for a range of products and services, along with supporting our customers effectively manage their day-to-day banking needs. You'll be responsible for lending enquiries, closing sales, to completing applications and cross-sell objectives and related services, ensuring the bank achieves its overall profit, sales, and service objective.
Your outstanding communication skills and strengths in stakeholder relationships will support the bank in social networking and growing external professional and referral relationships. Your continuous commitment towards putting the needs of our customers first will set you apart from the rest, and your ability to use initiative and self-manage when required will be second to none.
To succeed in this role, you'll need:
- New Zealand Certificate in Financial Services Level 5 or working towards this
- At least 2 years’ experience in a retail lending position
- A 'people-first' approach when working with both customers and your team
- Proven sales performer
- Highly developed computer skills
- To be a change agent - someone who thrives in a fast-paced changing environment and actively accepts, embeds, and reinforces continuous change.
Who are we?
We’re a real New Zealand bank on a mission – to help New Zealanders get ahead and to make their banking experience as easy as possible. Like our customers, our people are at the heart of everything we do, and we’re committed to developing and encouraging our people to achieve their goals both inside, and outside of our four walls.
We promote inclusion and innovative thinking and pride ourselves on the positive working environment we’ve created. So, if you’re passionate about helping New Zealanders and ready to get stuck in as part of a team where you’re supported to be your best self…Apply now!
Applications close: Wednesday, 25th May