Personal Banking Advisor

• Full Time
• Application Closes 20 Oct 2024
• Auckland - North Shore
• Personal Financial Advisor

Our TSB team in Takapuna is looking for TWO Personal Banking Advisors. 

1 x Permanent full time position available
1 x Fixed term position available for 9 months until mid-July 2025

You'll be the first point of contact for all new and existing customers with a strong focus on building and maintaining relationships. 

Your passion will be delivering all customers with exceptional service, while being responsible for providing banking solutions and options to help customers achieve their financial goals.  Having a continuous commitment towards putting the needs of our customers first will set you apart from the rest, and your ability to use initiative and self-manage when required, will be critical to your success. 

This is an exciting opportunity to join a close team environment, and to build your career within a highly successful, growing, and ambitious organisation. 

Who are you?

• You have a compassionate nature which enables you to connect with, empathise, and understand a wide variety of people
• A natural anticipator of needs, a juggler of many tasks and every-day no matter how hectic, you still find a reason to smile, and find the positive in your day
• Great understanding of customer needs and thrive in a role that allows you to build and maintain strong connections. 
• You are a team player with a ‘can do’ attitude

To succeed in this role, you'll:

• Have Financial Services Certificate Level 5, we can help you to obtain this
• Previous experience in banking
• Good use of all Microsoft applications and savvy with picking up new systems
• Able to connect and engage with people at a variety of levels
• Enjoy supporting our customers and providing exceptional service  

If you have;

• A genuine desire to help customers
• The ability to build lasting relationships with customers and your team members
• An organised approach to work
• The ability to thrive in a fast-paced changing environment 
• Have an interest in the Banking industry

What’s in it for me?

At TSB, we’re small enough to really care about our customers but big enough to have great rates, innovative products, and digital solutions. We are looking for people to help us achieve our goal of being the easiest bank to deal with.  

We aim to create remarkable experiences for our people, who in turn create remarkable experiences for our customers. 

By working with us, you’ll be a part of a profit for purpose organisation.  We’re 100% owned by Toi Foundation, a philanthropic trust, and our annual dividends contribute to Toi’s transformational impact in our community.  

We believe that we all bring something unique to our workplace and when we are encouraged to be ourselves, TSB is stronger for it. That’s why we’re committed to supporting your wellbeing, creating space for you to be your best self, both in and out of work, and enabling you to make a meaningful difference in our communities.  

If you are ready to get stuck in as part of a collaborative team where you’re supported to be your best self…. Apply Now! 

Please indicate in your application which of the two positions you are interested in.

Applications will be reviewed as they come in and the position closes Sunday 20th October 2024 at 5.00pm