Personal Banking Advisor

• Full Time
• Application Closes 13 Feb 2025
• Taranaki - New Plymouth
• Personal Financial Advisor

Personal Banking Advisor

Centre Branch, New Plymouth

Permanent, Full-time

At TSB, you’ll be part of a profit for purpose organisation, that empowers and enables you to be your best and make a positive difference for the people you work with, and the communities you are part of. 

About the role

This is an exciting opportunity to build your career within a highly successful, growing, and ambitious organisation.

TSB is looking for a Personal Banking Advisor to join our Centre Branch team. You will be the first point of contact for all new and existing customers with a strong focus on building and maintaining relationships.  

Who are you?

With a passion for customer service, you will be responsible for providing banking solutions and options to help customers achieve their financial goals. 

A continuous commitment towards putting the needs of our customers first, and your ability to use initiative and self-manage when required, will be critical to your success. 

You will have a compassionate nature which enables you to connect with, empathise, and understand a wide variety of people.

In this role, you can expect to:

• Provide sound financial advice to help educate and engage with customers.
• Work in a fast-paced, changing environment.
• Provide guidance and educate customers on digital solutions.

We are looking for candidates who have:

• A New Zealand Certificate in Financial Services Level 5.
• At least 1-2 years’ previous banking/financial service experience.
• Able to pick up new systems, processes quickly.

Who are we?

At TSB, we’re small enough to really care about our customers but big enough to have great rates, innovative products, and digital solutions. We are looking for people to help us achieve our goal of being the easiest bank to deal with.  

We aim to create remarkable experiences for our people, who in turn create remarkable experiences for our customers. 

By working with us, you’ll be a part of a profit for purpose organisation.  We’re 100% owned by Toi Foundation, a philanthropic trust, and our annual dividends contribute to Toi’s transformational impact in our community.  

We believe that we all bring something unique to our workplace and when we are encouraged to be ourselves, TSB is stronger for it. That’s why we’re committed to supporting your wellbeing, creating space for you to be your best self, both in and out of work, and enabling you to make a meaningful difference in our communities.  

If you are ready to get stuck in as part of a collaborative team where you’re supported to be your best self…. Apply Now! 

Closing date for applications is at 5.00pm, on Thursday 13th February 2025.