Senior Technology Systems Analyst - Cards

• Full Time
• Application Closes 23 Nov 2025
• Auckland - Auckland
• Computer Systems Analyst

Cards and Payment

Locations are either New Plymouth, Auckland or Wellington

Permanent, Full time 40 hours per week 

At TSB, you’ll be part of a profit for purpose organisation, that empowers and enables you to be your best and make a positive difference for the people you work with, and the communities you are part of. 

About the role

The Senior Technical Systems Analyst plays a key role in the management and support of technology systems, providing advanced technical leadership and oversight for enterprise systems and infrastructure. 

The role is responsible for designing, installing, implementing and optimising TSB’s existing Cards and Payments systems and integrations, ensuring they meet both enterprise and industry needs, best practices and compliance requirements.

Who are you?

You will be an energetic and collaborative person who will have a strong technical background, focusing on planning and deploying critical system maintenance, upgrades and change as well as setting IT standards. 

Excellent communication skills, both written and verbal, are important as you will work with the platform engineering teams, collaborating with architects and business stakeholders, and manage vendor relationships.

You will demonstrable analytical and problem-solving skills as you are required to evaluate new solutions, identify opportunities for improvement and ensures seamless functionality across technology platforms & services.

In this role, you can expect to:

• Lead with Architecture and Engineers, the planning and deployment of critical IT technologies.
• Perform capacity planning and performance tuning for enterprise systems and conduct risk assessments.
• Take a leading role on cards and payments related requirements and releases, this includes regular scheme compliance releases
• Undertake knowledge sharing activities with peers through communities of practice.

We are looking for candidates who have:

• 3+ years' experience working as a System Analyst or Business analyst supporting Cards and Payments technology 
• Foundational level certifications in a technology domain, such as ITIL, CSBA or similar.
• Good understanding of technology & software, including sound technology operational practices

What’s in it for me?

At TSB, we’re small enough to really care about our customers but big enough to have great rates, innovative products, and digital solutions. We are looking for people to help us achieve our goal of being the easiest bank to deal with.  

We aim to create remarkable experiences for our people, who in turn create remarkable experiences for our customers. 

By working with us, you’ll be a part of a profit for purpose organisation.  We’re 100% owned by Toi Foundation, a philanthropic trust, and our annual dividends contribute to Toi’s transformational impact in our community.  

We believe that we all bring something unique to our workplace and when we are encouraged to be ourselves, TSB is stronger for it. That’s why we’re committed to supporting your wellbeing, creating space for you to be your best self, both in and out of work, and enabling you to make a meaningful difference in our communities.  

If you are ready to get stuck in as part of a collaborative team where you’re supported to be your best self…. Apply Now! 

Closing date for applications is 5.00 p.m., Sunday 23rd November 2025.